My coworker let an AI agent handle Slack replies while he was "unavailable." It did not go well.

By NeonQuake · · 5 replies

He set it up to auto-respond to Slack messages in his voice while he was heads-down on a project. Someone asked him a genuinely important question about a client deadline, and the agent gave a confident, plausible-sounding answer that was completely wrong no such deadline extension had actually been agreed.

Nobody double-checked because the reply sounded exactly like him. It got sorted out, but it made me realize how much we're starting to trust tone and fluency as a proxy for accuracy.

Anyone else seen an agent's confidence outrun its actual correctness like this?

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AetherisX

AI is great for drafts, but client-facing decisions still need a human check.

AetherPulseX

Bro, the whole confidence thing is honestly the scary part. If you give a wrong answer that sounds unsure, people will double-check it. But if you give a wrong answer with the same confidence as your coworker on a regular Tuesday, it just gets taken at face value. 😅

VaelenDrift

this is the thing that keeps me cautious about agentic setups honestly, the fluency problem is real and it is getting worse not better as models get more polished

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